FREQUENTLY ASKED QUESTIONS

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What is Shared Hosting?

Shared Hosting is a popular option for any personal or business website that is just getting started online. It is sometimes called shared services or virtual hosting as multiple websites share the same server, thus reducing the cost for all.

Why should I host with Teckoa?

Our shared hosting plans are structured for maximum value when compared to other brands. Enjoy more storage and emails, when you choose Teckoa shared hosting. Plus, if you ever need a hand, we would be at your service

What's the difference between Shared & Business Hosting?

Shared Hosting is a  low-cost hosting solution suitable for the vast majority of personal and small business websites. For those with high traffic sites, or for those looking to host a web site with faster speeds, Business Hosting is recommended.

Will you transfer my site?

Sure! Depending on which plan you choose, we will transfer 1, 2, or 3 existing WordPress sites over to our platform – for FREE. All of your content will be safely moved over so you don’t experience any interruption or downtime during the migration process.

How long does it take to set up a new account?

Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.

Do I need to transfer my domain to you?

We offer extremely competitive pricing on domain names that is often much cheaper than at other registrars. If you prefer, you can still host with Teckoa and keep your domains at any registrar you choose.

Can I upgrade my account if I need to?

Yes you can upgrade at any time. If you are upgrading from Shared Hosting to Business Hosting we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.

Is email included with Shared hosting?

Absolutely! Free email hosting is included with all Teckoa hosting plans. You can create email addresses @yourdomain.com. We also integrate with G Suite if you’d like access to Google apps for team collaboration.

Can I install software into my account?

Yes you may set up any software that runs on PHP/MySQL or Perl. We additionally have an application catalogue that will allow you to install over 300 commonly used applications in a few seconds.

What are the number of websites that I can host on a Shared Hosting Plan?

With the Personal Shared Web Hosting Plan, you can host only 1 website. However, on the Business plans you can host multiple websites according to the plan you choose.

What billing cycles do you offer?

You can pay monthly or for 1, 2 or 3 years up front. If you decide to pre-pay, we give you some great discounts on our ongoing pricing. A one year prepayment gives you 2 free months, a 2 year prepayment gives you 6 free months

I no nothing about websites/hosting?

We have years of web hosting experience and know how to find the right answers. Whether calling our direct line, or submitting a ticket through email, we’ll get you the answer quickly.

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